SCTELMO SHOES

Estimated delivery time:  time 3 to 10 working days*  

*Please keep in mind that delivery times are approximations. Delays can occur due to factors like payment authorization, stock availability, promotion or holiday season

Delivery costs

Zone 1: $9,99

United States of America, Hong Kong, Israel, Morocco, Singapore, South America and Israel  

Zone 2: $55

Rest of World (excluding European Union)

RETURNS 

Scalpers offers a 30-day return and exchange policy from the delivery date on all orders placed at our website.We offer a return and exchange policy with different timeframes depending on the country of delivery.

To initiate a return, customers can start the process by clicking on the returns page.

The sender is solely responsible for covering the costs and risks associated with returning the products.

The portal will automatically provide the correct return instructions based on the customer’s shipping address.

REFUND

Returned orders will be processed within approximately 1-3 business days from the reception.

Refunds will be credited back to the original customer's form of payment within 2 to 5 business days.

EXCHANGE

If you have requested a different size or are exchanging faulty items, as soon as the package arrives at our logistics centre, we will arrange delivery of your replacement order.

If there is no stock available for an exchange, we will arrange a refund.